Our ideal candidate will:
- Have at least 2 years retail management experience
- Be experienced in leading an developing a team in a customer-facing environment
- Have a desire to support and mentor our store colleagues
- Be an authentic leader who builds an environment where every colleague can be themselves and do their best work.
- Be comfortable with holding performance-related discussions when needed
- Be a superb communicator with the ability to articulate messages clearly, listen to others, and engage with people
- Place a value on innovation and trying new ideas
- Recognise the importance of diversity of thought and backgrounds as key factors for teams to operate at their best.
Main role responsibilities include:
- Delivering extraordinary customer service, actively mentoring and motivating our store team
- Effectively communicating business goals and objectives to our colleagues
- Identifying commercial opportunities in your local area
- Being responsible for cash and stock control
- Supporting the store management team in making the best use of our payroll and headcount budgets
- Supporting with the recruitment of store colleagues when required
- Authorising and handling refunds and exchanges
- Managing performance of your store colleagues
- Conducting Performance Appraisals when required and supporting with talent and succession planning for your team
- Following health and safety regulations whilst maintaining excellent operational standards to provide a safe environment for our customers and colleagues.
- Create a phenomenal shopping experience for all customers
- Full time 39-hour contract
- Working week 5 out of 7 days; every second weekend and Bank holiday required
Our benefits include:
- Company Pension
- Discounted Healthcare
- Paid Maternity & Parental leave
- Sick Pay Scheme
- Educational Assistance
- Bonus Scheme
- Colleague Discount
- Wellness initiatives
We are an equal opportunity employer and value diversity at Woodie's! We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.